FAQ
Q1：What is your production capacity? Can you support large-volume orders?
A: We operate 3 assembly lines and 2 pre-processing lines, with over 120 employees, forming a complete industrial chain from R&D to delivery. We have a mature mass production management system that allows us to flexibly adjust production schedules to meet clients’ large-volume orders while ensuring reliable delivery capabilities.
Q2:Do you support product customization or ODM/OEM cooperation?
A: Yes, this is one of our core services. With our professional R&D team, we can provide in-depth customization solutions based on clients’ specific requirements, including appearance design, functional configurations (e.g., power, speed settings), accessory development, and compliance certifications (e.g., voltage and safety standards for different countries). We help clients create exclusive products.
Q3:How is product quality controlled? What international certifications do you hold?
A: We implement an ISO 9001 quality management system and enforce strict quality control throughout the entire process, from raw material intake to finished product shipment. Our stand mixers have obtained key international certifications such as CE, FCC, and RoHS, with some models compliant with UL standards. This ensures product safety, environmental friendliness, and smooth access to multiple major global markets including Europe and North America.
Q4: What cooperation models and market support do you offer for B2B clients?
A: We offer flexible cooperation models including OEM/ODM, brand distribution, regional agency, and bulk purchasing. We provide partners with a comprehensive support package, including high-resolution product images, technical specification sheets, marketing videos, and key selling points brochures. We can also offer sample support, joint marketing campaigns, and sales training based on demand.